Archive for the ‘My Car Doc on the Go’ Category

It’s happened to all of us (including me!) at some time in our lives.

We find ourselves on the side of the road, something wrong with the car and wondering how we’re going to get home or where do we go from here…..

Luckily, you have the most important number you need stored in your phone already: 317-345-4528

That’s the number for My Car Doc, the Mobile Mechanics! We come right to you, even on the side of the road to get you rolling again. With a little bit of luck and My Car Doc on your side, we’ll have you home in time for dinner. So take 30 seconds, put that number in your phone now so that we can be there when you need us. 

A company called JaTech has invented something that will make all of our lives soooo much easier.

Behold, the most amazing car door you’ve ever seen!

David didn’t kill Goliath, but he did save him. At least, that’s what happened in the rematch this past weekend.  Please allow me to explain. I was surprised by a call on Sunday morning. Apparently a very nice lady hadn’t heard about My Car Doc and didn’t know she could relax while we came to her to take care of her oil change.  Like a lot of folks who haven’t heard about the convenience of My Car Doc, she went to Walmart for her oil change, hoping to save a few bucks.

Now, Walmart is a giant marketing genius because they know that once they have your car, they have you. You’re trapped. Not being there long enough to drop it off and return later (what a hassle!) but too long to sit in that dirty waiting room (at least in the ones that have a waiting room), your mind gets to wandering about other things you can do to pass the seeming eternity while you wait for a simple 20 minute service that notice never seems to be done in 20 minutes. Even if they don’t seem that busy, it always seems to take an hour…..just long enough to go shopping and spend more money.  This customer was no exception.

However, her vehicle took a little longer due to complications. Like a busted vehicle that kept her held hostage at Walmart. The kid attempting to change her oil dropped the oil fill cap into the engine. No big deal, every tech has done that. What any educated mechanic doesn’t do is use a large screwdriver to pry the radiator back and punch a huge hole in the radiator. Yep. By trying to cut corners and not paying attention to his job, that guy made sure that not only was that customer held hostage, she was now a Prisoner Of War, unhappy with very little hope, no car, melting ice cream, and now very late for dinner with her family.

Needless to say, our POW was less than pleased. Walmart tried to help, but it was Saturday night, they couldn’t find a rental car place open and all the mechanic shops were closed. She wasn’t just held hostage, she was stuck until Monday without a car……or so it seems.

Walmart paid for her cab fare from Pendleton Pike all the way to the airport to rent a car for her at the only place they found open. Then they called me.

By 10 a.m. Sunday morning, the My Car Doc team had found a replacement radiator and was on the scene, making things right.  Just a couple of hours later, we had replaced the radiator, tested the system and even made a few recommendations about future repairs to make sure she didn’t run into trouble later on down the road.  My Car Doc got the job done, done right and an entire day earlier than anyone else could have. Plus we saved Walmart money on towing the car plus another day car rental fees. A win/win situation if I ever heard one.

The moral of this story may be to get the job done right the first time by a qualified professional. Or it could be that you shouldn’t allow yourself to be held hostage; let My Car Doc come to you while you’re at home or work. Me? I’m still grinning that world-famous Goliath had to kneel and ask a local David for help in fixing his colossal mistake.

My Car Doc, that’s how we roll.

Big Kahuna’s karate kid Ralph Maccio bowling style!

 

 

 

 

 

Watcha readin’?

MY CAR DOC SAVED THEIR VACATION: A family was passing through Indianapolis over the holiday weekend. They happened to catch me coming out of the store and asked me to check out a funny noise on their SUV. After some testing, I found out that their front brakes were completely gone and about to ruin their rotors. This truck had a specialized braking system and the rotors for it were over $100 each. Luckily, my parts guy was also working and between the two of us, we got them back on the road again within a couple of hours.

If they hadn’t found My Car Doc purely by chance, they were planning to get a hotel and wait two days until the shops were open again on Monday (because I don’t know of any shop open in this town on Sunday, much less Indy 500 Sunday!). The result? My Car Doc saved them from wasting two days of vacation, caught the brakes BEFORE it costed them another $200-300 and got them back on the road again. And that’s what we do at My Car Doc, we make the pain go away. So call us before you head out this summer and let us check out the car so that you don’t end up on the side of the road or at the mercy of some shop or tow truck that knows they have you over a barrel.

A lot of us are going on STAYcation this summer and finding cool, fun stuff to do in and around Indy for a less expensive getaway. We can help you too! No matter how long or short your trip is, you definitely don’t want it ruined by an unexpected expensive surprise.

Book your appointment by calling, texting, tweeting, or go online: http://mycardoc.com/appointments/  

Do you have a cool, inexpensive idea for staycation? We’d love to share!

Helping you to keep the wheels rollin’, 

–John Cannon, owner of My Car Doc